NTUC aunties are like robots, "member?"

digimonfan2008 SG

I noticed, all my trips to NTUC are like this:

*I put my groceries on the conveyor belt counter*
*NTUC auntie begin to scan items*
NTUC auntie finally open her mouth and uttered, "member?"
*I shook my head and give cash to her*
*NTUC auntie collect my cash and give back me change*
*I exit*

No "good morning", no "good afternoon". No smile. No thanks. No "have a nice day". Anyone who was not served by a robot? Anyone who was served by a living, breathing human being at NTUC? Please feedback your own experiences.

Seems like real that robots are beginning to take over menial jobs. So life-like the robots are at NTUC...

Genie99b SG

no idea but you could take the initiative to ask... might be a fresh change to her routine?

digimonfan2008 SG

no idea but you could take the initiative to ask... might be a fresh change to her routine?

Ask what?

Which factory are you manufactured from?

Genie99b SG

Ask what?

Which factory are you manufactured from?

ask "hows yer day" lor

digimonfan2008 SG

ask "hows yer day" lor

wait she law-lee-law-saw about her sad stories how?

panadolmax SG

It could be that cashier job is monotonous but at least it keeps people employed, other supermarts are using system that could ownself checkout your items and make payments.

Genie99b SG

wait she law-lee-law-saw about her sad stories how?

better than you dun ask giv her sian face and she kpkb right brudder?

FireIce SG

watsons one oso ask...... member?

CS one goes.... passion card?

nice tt they remind

ILikeHippo SG

Last time they used to greet, but got one time, a NTUC auntie wished a customer 早, then the customer answered back fiercely 找什么找，找你老母啊. After this incident they do not dare to greet liao.

Acx1688 SG

Wrong ALL THE CASHIERS are a bit stoned, there is a stand that has 2sides that trad next customer on one side, counter close on the other,

Tt day, i juz conveniently use it to seperate my stuff fr the person in front of me n was given the 'y u touch the stand look?' Cashier continue to use the paper roll to stop the conveyor belt from moving n obviously took back the stand...

Strange folks, IKEA,GIANT FOLKS use it happily Fairprice folks dun wan to use it... Gahmen linked Supermarket (GLS) > robots > as their chief advocates :cheaper,better,faster

sgdiehard SG

wait she law-lee-law-saw about her sad stories how?

she wanting to say 早，but if you just woke up from a bad dream, rejected by your girl friend last night, ...and law-lee-law-saw about your sad stories how?

she was waiting for you say something. She start by saying "member?" and you just shoke your head.....another customer who cannot talk...sigh....

digimonfan2008 SG

Just one word 'Zao'? So bo sim, half-hearted.

NTUC should teach all their cashier aunties to greet customer before scanning items: (If non-chinese, greet in English)

"Xian Sheng/Xiao Jie/Nu Shi, zao shang hao/shang wu hao/wan shang hao! Huan yin lai dao NTUC cao shi!"
"Sir/Miss/Mdm, a very good morning/afternoon/evening to you! Welcome to NTUC supermarket!"

After scanning items, NTUC aunties must greet:

"Qing wen, ning shi hui yuan ma?"
"Please let me know are you an NTUC member?"

After I replied, NTUC aunties must greet & collect cash with BOTH hands for courtesy sake:

"Xie xie, zhong gong shi $__.__. Qing fu $__.__"
"Thank you, the total would be $__.__. Please pay."

After NTUC aunties returned my change with BOTH hands, she must greet:

"Xie xie dao NTUC cao shi go wu, qing xia chi zai lai! Zhu ning you ge mei hao de yi tian!"
"Thank you for shopping at NTUC! Please come back again! Have a nice day!"

Do not be like MRT staffs at MRT station control or MRT sales offices, cannot greet passengers as forgotten manners. Even greetings like "Have a nice day" are automated pre-recorded message. MRT staffs' faces are totally expressionless, cannot smile, cannot talk. Totally shake-head whenever I go top up my elinkz. Am I interacting with a human being?

FireIce SG

i rather they talk less and hurry up with the scanning and packing of the items

digimonfan2008 SG

i rather they talk less and hurry up with the scanning and packing of the items

It doesn't take long to greet customer. Basic courtesy. I'm not asking NTUC aunties to chit chat or gossip with customers.

FireIce SG

u dont even like to shop there u tok so much for wat

digimonfan2008 SG

u dont even like to shop there u tok so much for wat

I live near NTUC (Hougang1) so I've to shop there. Just that I don't take part in their lucky draws.

FireIce SG

u shd try to work as a cashier there

and do what u expect them to do

then report back to us k?

digimonfan2008 SG

u shd try to work as a cashier there

and do what u expect them to do

then report back to us k?

I've been in customer service before. It is not impossible, it's a matter of whether one wishes to put in the effort or not.

FireIce SG

not ur other CS

this one

the NTUC fairprice cashier auntie

gotta be this one

bcos not all CS are the same

FireIce SG

btw, tt place is fairprice

not ntuc as in ntuc

fairprice is the supermarkets under ntuc

do u all even know what ntuc stands for?